Fostering a strong corporate culture is one of Moscow Exchange Group’s strategic priorities. Specifically, the Exchange aims to:

• Develop highly efficient employee behavior models to address business challenges;
• Strengthen employee engagement in the implementation of the Group’s strategy;
• Enhance effective staff interaction (vertical, horizontal and cross-functional).

A strong corporate culture is built on the Exchange’s values:

• We are responsible for the future of the Company;
• We strive for excellence and are open to change;
• We work in partnership with our clients;
• We value transparency and integrity.

To integrate these values into its everyday business, the Group incorporated them into all key processes and communication tools:

• Values and competences feedback;
• Internal communications;
• Top management as a role model for embracing the company’s values;
• Audit of regular business processes to ensure compliance with the values;
• Employee training;
• Assessment of new employees based on the refined values;
• Non-financial incentives for employees;
• Talent management;
• HR brand development;
• Recognition programs with values-based categories;
• Corporate clubs.

Moscow Exchange strives to ensure a uniform approach to develop the company’s corporate culture. With this in mind, 2019 was declared the year of a dialogue between Senior Management and employees, between internal customers and performers, as well as between colleagues.

To better understand the corporate culture, the Group conducted a survey to assess the level of engagement of employees, with 88% of the Group’s employees participating. Following the results of this survey the Group identified key areas for development that it specifically plans to focus on in 2019.