ESG Components
GOVERNANCE
Corporate governance
| Indicator | GRI Standards | Page | |
|---|---|---|---|
| Board of Directors’ structure | 102-18, 102-22 | Moscow Exchange Corporate Governance Model and Practice in Brief | |
| Non-executive director | 102-18, 102-22, 102-23 | Composition of the Supervisory Board | |
| Nomination process for the Board of Directors | 102-24 | Activities of the Supervisory Board in 2018 | |
| Gender balance | 102-8, 102-22, 405-1 | Composition of the Supervisory Board | |
| Functional responsibilities of the members of the Board of Directors and Committees | 102-18 | Role of the Supervisory Board Composition of the Supervisory Board | |
| Board of Directors’ effectiveness | 102-15, 102-22 | Activities of the Supervisory Board in 2018 | |
| Remuneration system and performance assessment system for managers | Remuneration of Supervisory Board Members | ||
| Transparency of managers’ remuneration | Remuneration of Supervisory Board Members | ||
| Ratio of employees’ remuneration to managers’ remuneration | 102-38 | Information on Members of the Executive Board | |
| Ownership of the company’s shares by the management | Information on Members of the Executive Board | ||
| Management and control system / accountability system | Internal control system | ||
| Company’s involvement in crisis situations with potential negative impact on its reputation | Risk Map | ||
| Risk management system and responsibility distribution in relation to GRI | 102-19, 102-20, 102-29, 102-30 | Key Risks | |
| Risk map | Risk Map | ||
| Sensitivity analysis against current risks (stress testing) | Risk Map | ||
| New risks impacting the company’s future development | Risk Management Strategy | ||
| Risk management strategy | Risk Management Strategy | ||
| Codes of conduct and compliance | 102-17 | Moscow Exchange Corporate Governance Model and Practice in Brief | |
| Code compliance control system | 102-16, 102-17 | Anti-corruption policy | |
| Anti-bribery and corruption policy | 415-1 | Anti-corruption policy | |
| Anti-bribery and corruption codes of conduct | 2015-2 | Anti-corruption policy | |
| Report on the violation of the anti-bribery and corruption codes | 102-17, 205-3 | Anti-corruption policy | |
| Risk events / incidents | Risk Map | ||
| Improvement program | Assessment of Performance of the Supervisory Board and Committees |
Customer relationship management
| Indicator | GRI Standards | Page | |
|---|---|---|---|
| Market and customer segments overview | Overview of the exchange industry | ||
| Management and control system / accountability system | Client service | ||
| Online customer relationship management | Client service | ||
| Customer satisfaction surveys | 102-43,102-44 | Client service | |
| Security of customer data | 418-1 | Information technology | |
| Brand management system | Communication with Professional Community | ||
| Brand maintenance costs | Communication with Professional Community | ||
| Brand development strategy | 102-19, 102-20 | Communication with Professional Community | |
| Stakeholder expectations analysis | Communication with Professional Community | ||
| Supply chain management | Supply chain | ||
| Supplier analysis system | 102-9 | Supply chain | |
| Risk assessment across the supply chain | 102-9 | Supply chain | |
| Measures taken to manage critical risks related to the supply chain | 102-9 | Supply chain | |
| Integration of ESG principles in the supply chain management system | 308-1, 414-1, | Supply chain | |
| Advantages of the supply chain and their positive impact on the business | Supply chain | ||
| Disclosed provisions of the supply chain management policy (publicly accessible) | Supply chain |
Tax strategy
| Indicator | GRI Standards | Page | |
|---|---|---|---|
| Approach to tax management (policy provisions) | Consolidated Financial Statements | ||
| Approach to disclosing key financial and tax information | G4-EC1 | Consolidated Financial Statements | |
| Tax risk management system | Consolidated Financial Statements | ||
| Highlights of the customer privacy policy | G4-PR8 | Consolidated Financial Statements | |
| Customer privacy practices (number of contracts, procedures, etc.) | G4-PR8 | Consolidated Financial Statements | |
| Responsibility for using personal data | G4-35 & G4-36, G4-PR8 | Consolidated Financial Statements | |
| Informing customers about the company’s privacy policy | Consolidated Financial Statements | ||
| Data security system | Consolidated Financial Statements | ||
| Risk events / incidents | Consolidated Financial Statements | ||
| Improvement program | Consolidated Financial Statements |
ENVIRONMENTAL
| Indicator | GRI Standards | Page | |
|---|---|---|---|
| Environmental policy: key provisions and availability to stakeholders | Environmental efficiency | ||
| Availability of environmental information to stakeholders | 102-45, 102-46, 102-49 | Environmental efficiency | |
| Management and control system / accountability system | Environmental efficiency | ||
| Environmental KPIs | Environmental efficiency | ||
| Environmental performance management system | Environmental efficiency | ||
| Energy consumption | 302-1, 202-2 | Energy Efficiency | |
| Water consumption | Water | ||
| Direct greenhouse gas emissions | 102-13 | Not relevant | |
| Indirect greenhouse gas emissions | 102-13 | Not relevant | |
| Air pollutant emissions | 305-7 | Not relevant | |
| Polluted discharge | 303-1, 303-3 | Water | |
| Waste generation | 102-56 | Waste Collection and Recycling | |
| External assurance for environmental indicators | 102-56 | Not conducted | |
| Certification of the environmental management system (EMS) | Not conducted | ||
| Risk events / incidents | Not identified | ||
| Improvement program | Environmental efficiency |
SOCIAL
| Indicator | GRI Standards | Page | |
|---|---|---|---|
| Key principles of recruitment and employee development | Human resources policy | ||
| Codes and procedures (including a collective bargaining agreement) | Human resources policy | ||
| Management and control system / accountability system | Organizational Structure | ||
| Employee structure and diversity | 102-8, 102-12, 4005,1 | Human resources policy | |
| Fair remuneration | 102-12, 405-2 | Remuneration Policy | |
| Employee turnover | Human resources policy | ||
| Human rights | 102-12 | Organizational Structure | |
| Human capital development (training) | 404-1 | Training and development | |
| Employee development programs | Training and development | ||
| Percentage of employees from local communities | 100% | ||
| Talent acquisition and retention | Training and development | ||
| Employee performance assessment | 404-3 | Organizational Structure | |
| Incentive program | Training and development | ||
| Employee satisfaction indicators | Healthcare and occupational safety | ||
| Health and safety | 403-2 | Healthcare and occupational safety | |
| Stakeholder engagement | 102-43, 102-19, 102-20, 103,2 | Communication with Professional Community | |
| Strategic priorities of charity programs | 413-1 | Charitable Assistance | |
| Types of charity projects and community development initiatives (including indigenous peoples) | 201-1 | Charitable Assistance | |
| Charitable contributions | Charitable Assistance | ||
| Risk events / incidents | Risk Map |